Support

We usually reply within a couple of days.

Why do my Hijri and Gregorian dates differ by a day sometimes?

Muddah uses the Umm al-Qura calendar for Hijri dates. It can differ by a day from calendars based on moon sighting. Always confirm the official date on your document.

Will I always get every reminder?

Reminders are delivered on your device by iOS, which limits how many can be scheduled at once. Muddah keeps the nearest reminders scheduled and refreshes them each time you open the app, so open Muddah now and then. We can't guarantee delivery of every reminder — you remain responsible for renewing on time.

How do I restore my purchase on a new phone?

Open Settings inside Muddah and tap "Restore purchase." Muddah Pro is a one-time purchase and works with Family Sharing.

Is my data backed up?

All data stays on your device and is not synced to any cloud. Deleting the app deletes your data, so keep your own backups. Encrypted export/import is available with Pro.

Do you collect any data?

No. Muddah has no account, no analytics, and no servers. See our Privacy Policy.

Is Muddah connected to a government service?

No. Muddah is an independent personal record-keeping and reminder tool. It is not affiliated with any government and does not provide legal or immigration advice.