Support
How to use Calmgraph and frequently asked questions
My score isn't showing
Add a 1-tap check-in (5 levels) from "Check in" on Home to see today's score. If you've connected Apple Watch, your score is computed once HRV and other data reaches your device (this can take a while depending on how you wear the Watch).
It says "Calibrating"
Your score is measured against your personal baseline. The first 14 days are a calibration period shown as provisional values. It grows more accurate the more you log.
Can I use it without an Apple Watch?
Yes. With subjective 1-tap check-ins alone, you get the full experience — score, tags, timeline, and weekly insight.
I want to change Health permissions
Change the read items anytime in iOS under Settings > Privacy & Security > Health > Calmgraph.
Restore a purchase / I got a new device
Tap "Restore purchase" in the Settings tab or the paywall. On the same Apple ID it restores with no extra charge. Because it's a one-time purchase, there is no subscription to cancel.
Is my data safe?
All data is stored only on your device — nothing is sent off-device, shared with third parties, or used for advertising. See the Privacy Policy for details.
If this didn't help, please get in touch.
Email: freetokyo2020@yahoo.co.jp
We usually reply within 2–3 business days.