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Support

Questions and bug reports: freetokyo2020@yahoo.co.jp

Replies can take a few days. Please include your device model and iOS version.

Getting started

1. Create an event and enter your opening float, denomination by denomination. 2. Add the items you are selling. 3. Tap items on the Register tab to record sales. 4. At closing, open the Cash up tab, count the drawer and enter it — the difference from the expected cash appears.

Frequently asked

My cash-up shows a difference. What now?

A difference is not unusual. Start with the list under "What might explain it" on the cash-up screen: it shows the voided sales and the cash movements. If cash that never went through a sale is missing from the record — topping up change, moving takings to a safe, paying the pitch fee — that amount becomes the difference. If none of it fits, recount, or look for a sale that was never rung up.

There are no denomination fields, only a total.

That currency has no denomination table in the app. 28 currencies — among them JPY, USD, EUR, GBP, CNY, KRW and INR — can be counted denomination by denomination; for the rest you enter the counted total directly.

I cannot change the currency of an event.

Once a single sale has been recorded, the currency is locked — changing it would make the recorded amounts meaningless. Create a new event to trade in a different currency.

I need to correct a sale after closing.

Closing an event stops further sales and voids in it. Use "Reopen" on the cash-up screen. The date and time of the reopening are recorded and shown on that screen.

I am changing phones. Can I bring my records?

Use Settings > Export a backup, then Restore from a backup on the new device. Restoring adds to whatever is there and never deletes it.

I bought full access but the app still shows the free limits.

Try "Restore purchase" in Settings or on the full access screen. If you bought it with the same Apple Account it unlocks without going through the purchase flow. If it still does not, please write to us with your receipt.

The price stays on "loading".

Either there is no connection or the App Store has not propagated the product yet. Use "Try again" on the full access screen. Everything except purchasing works without a connection.

Is any of my data sent anywhere?

No. Calculation and storage happen entirely on the device, and there is no account.

Can I print a receipt?

Printers are not supported. Open a sale in History and use "Share receipt" to send it as text, for example by message or email.

Please note

This app helps you keep records. It is not a certified fiscal point-of-sale system, is not intended for preparing statutory records, and never processes payments.