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Support

Kartella Auto

Contact: freetokyo2020@yahoo.co.jp

Getting in touch

Please send questions and bug reports to freetokyo2020@yahoo.co.jp. Do not send anything that identifies a customer or a vehicle — no names, contact details or plate numbers. Telling us which screen, what you did and what happened, plus your iOS version, device model and the app version (at the bottom of Settings), is enough.

Getting started

1. Add a vehicle

Tap + on the Vehicles tab, enter the plate and choose a body type. The owner can be added later.

2. Record a job

Tap + on the Jobs tab, choose the vehicle, then enter the service and the amount you receive.

3. Condition before work

On the same screen, open the condition map and tap the diagram to mark what you found.

Switching panels on the diagram

Use the segmented control above the canvas to move between top, front, rear, left side and right side. The diagram and its pins are not mirrored in right-to-left languages, because left and right on the diagram are physical.

What happens to pins if I change the body type?

Existing pins cannot be moved. Each type has a different panel shape, so the same coordinates would point at a different part of the car. Past jobs keep the diagram they were drawn on, and new jobs use the new one. You are warned before the change.

Should the amount include tax?

Either is fine, as long as you are consistent. The field is labelled “amount you receive” and there is no separate tax field.

Reminders are not arriving

Permission is requested the first time you switch a reminder on, not at launch. If nothing arrives, check Settings › Notifications › Kartella Auto. If you grant permission later, the app re-registers the reminders when you return to it.

Changing language or display

Settings › Display lets you choose the language and the numerals. Choosing “System default” follows iOS. Changing the language also changes how dates and amounts are formatted.

Moving to a new phone

Settings › Backup and restore › Create a backup, move the file to the new device, then restore. The ledger CSV is for reading in a spreadsheet and cannot be loaded back into the app.

About the purchase

It is a one-time purchase. Use “Restore purchase” in Settings on any device signed in to the same Apple Account. If nothing is found, check which account is signed in to the App Store.